Quality Policy
Effective: 01 July 2025 — Our commitment to credible, impartial, and competent certification services.
This Quality Policy defines the commitments of TDSS Certification Services Pvt. Ltd in delivering certification services that are independent, transparent, and internationally recognised. For any questions, contact us at info@tdsscertifications.co.in.
Policy Statement
TDSS Certification Services Pvt. Ltd is committed to delivering credible, impartial, and competent certification services for management systems, in accordance with the requirements of ISO/IEC 17021-1 and ISO 22003-1 and NABCB Requirements.
We aim to enhance confidence among all interested parties by ensuring that our certification activities are independent, transparent, and technically reliable.
1. Impartiality and Independence
We ensure that all certification decisions are made free from commercial, financial, or other pressures. Risks to impartiality are identified, evaluated, and managed effectively.
2. Competence and Professionalism
We engage qualified and competent personnel and auditors with relevant sector experience, particularly in food safety categories, as defined in ISO 22003.
3. Compliance with Requirements
We comply with all applicable standards, statutory, regulatory, and accreditation requirements, including NABCB criteria and international best practices.
4. Consistency and Integrity in Certification
Certification activities are carried out in a consistent, reliable, and transparent manner, ensuring confidence in issued certificates.
5. Confidentiality and Information Security
We safeguard all client information and ensure confidentiality is maintained throughout the certification process.
6. Customer Focus and Satisfaction
We strive to understand and meet the needs of our clients while maintaining objectivity and impartiality.
7. Effective Complaint and Appeal Handling
We maintain a fair and transparent system for handling complaints and appeals in accordance with defined procedures.
8. Continual Improvement
We are committed to continuously improving the effectiveness of our management system, processes, and services.
9. Risk-Based Approach
We apply risk-based thinking in all certification activities, including audit planning and decision-making processes.
Management Commitment
Top Management ensures that this Quality Policy is:
• Communicated, understood, and implemented at all levels of the organization • Available to relevant interested parties • Reviewed periodically for continued suitability
Authorized by: Top Management
Date: 01 July 2025
